Our Expertise Works for You

At Key Metrix Inc, we specialize in providing individualized case and care management to survivors of traumatic injury. We believe clients deserve client and family-centred services within their homes and community.


Jean Taylor

President & Founder

Jean Taylor is the President and Founder at Key Metrix Inc.  An experienced Case Manager and Registered Kinesiologist, Jean has been providing her services since 2006, supporting seriously injured accident survivors with Case Management, Support Services and providing Supported-Independent Living Programs.  Jean is known in the community as helping individuals with complex needs with compassionate and comprehensive care.

Jean unites teams on initiatives, projects and on individual cases to make a difference for survivors, their caregivers and the community.

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Alicia White

Vice President

Alicia White is the Vice President of Applied Informatics and Operations at Key Metrix Inc. Alicia has over 10 years of Case Management and rehabilitation experience as a Registered Kinesiologist in providing services to various populations including individuals with concussions or individuals suffering from cognitive, functional and behavioural impairments, chronic pain, complex orthopedic and soft tissue injuries.

Alicia works with dynamic rehab teams to support our clients and their care givers.

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Krista Gawne

Nurse Case Manager

Krista Gawne is a Nurse Case Manager at Key Metrix Inc. and provides Case Management and Nursing services for individuals with serious impairments. She has over 16 years of experience in private care settings as well as hospital settings including emergency medicine, post anesthetic care unit and out-patient clinics. Her nursing skill set includes wound assessments and treatment, medication management and education, health care management and disease process education to patients and their families and collaborating with other health care providers to facilitate the best outcomes for patients.

Krista is a member in good standing with the College of Nurses of Ontario (CNO) and the Registered Nurses Association of Ontario (RNAO).

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